Last Updated: January 2026
1. Introduction
RxWorld.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online pharmacy marketplace platform, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our platform
- Place orders for pharmaceutical products
- Contact us for customer support
- Subscribe to our newsletter or marketing communications
- Participate in surveys or promotional activities
This information may include:
- Name, email address, phone number, and mailing address
- Business information (pharmacy name, license numbers, DEA numbers)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
2.2 Automatically Collected Information
When you access the Site, we may automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and mobile network information
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and transactions
- Verify your pharmacy or wholesale license credentials
- Provide customer service and support
- Send you administrative information, such as order confirmations and updates
- Communicate with you about products, services, promotions, and special offers
- Improve our platform, services, and user experience
- Detect and prevent fraud, security threats, and abuse
- Comply with legal obligations and regulatory requirements (including DSCSA compliance)
- Conduct analytics and research to better understand our users
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Verified Partners: We share necessary information with verified pharmacies and wholesalers to facilitate transactions on our platform.
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analytics, and customer support.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, including compliance with DSCSA and other pharmaceutical regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with your explicit consent or at your direction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Compliance with industry standards and regulations
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to legal and regulatory retention requirements.
- Opt-Out: You can opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
- Account Settings: You can update your account information and preferences through your account settings.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our Site. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.
8. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@rxworld.com
- Phone: (732) 200-2525
- Address: 22 Meridian Rd UNIT 14, Edison, NJ 08820, United States